Privacy Notice

BV Hotel Management Sdn Bhd is committed to act in good faith and exercise reasonable duty of care within the contemplation (expressed or implied) of the contracting parties in accordance to the norm as expected in the hospitality industry towards protecting your privacy personal information which is furnished to us in respect of a commercial transaction with BV Group of Hotels & Resorts.

The relevant laws of the respective countries pertaining to privacy and personal data protection shall apply in the jurisdictions of its physical business operations.

However, BV Group of Hotels & Resorts shall not be held responsible and accountable if it could not be proved beyond reasonable doubt that the unwarranted dissemination of your personal information is solely due to professional negligence of BV Group of Hotels & Resorts as a result of non-compliance with its privacy policy.

Therefore, BV Group of Hotels & Resorts shall also not be held responsible and accountable under the following circumstances:-

We collect only necessary information required about you such as your name, passport ID, telephone numbers, correspondence address, e-mail address and et. cetera and only with your expressed authorization and approval.

In accordance to our privacy policy, such personal information shall not be shared with any third party or individual outside our company without your expressed authorization and approval.

HOW PERSONAL INFORMATION IS COLLECTED

By making a reservation at or by using any of the facilities and /or services of our BV Group of Hotels & Resorts.

When you transact with us, we may collect a variety of your Personal Data which, may include buy not limited to the following depending on the nature of dealings and transactions:

HOW WE USE YOU PERSONAL DATA

Your Personal Data that we collect allows us:

PERSONAL DATA PROCESSED BY THIRD PARTIES

We wish to inform you that we may, from time to time, furnish your data to third parties who are professional dates processors which process and store for BV Group of Hotels & Resorts

Any such disclosure of a guest’s personal information by BV Group of Hotels & Resorts to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed i.e. to perform functions on its behalf such as sales and marketing research, reservation or booking handling or guest survey.

Any such disclosure of a guest’s personal information by BV Group of Hotels & Resorts to a third party will be made only on a confidential basis conditioned upon the information being used only for the purpose for which it has been disclosed i.e. to perform functions on its behalf such as sales and marketing research, reservation or booking handling or guest survey.

PROTECTION OF YOUR DATA

The security of your personal data is our priority. We take all physical, technical and organisational measures needed to ensure the integrity, security and confidentiality of personal data. If we disclose any of your personal data yo our authorised agents or service providers, we will require them to appropriately safeguard the personal provided to them.

RETENTION OF YOUR PERSONAL DATA

BV Group of Hotels & Resorts will only retain your personal data for long as necessary to fulfil the purpose(s) for which it was collected or comply with legal, regulatory and internal requirements.

ACCESSIBILITY, CORRECTION AND UPDATING OF YOUR PERSONAL DATA

We are committed to ensuring that the personal data we have obtained from you is accurate, complete and not misleading and up-to-date. If there are any changes to your personal data or if you believe that the personal data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us soonest possible at your time convenience so that we may take the necessary steps to update your personal data

WE CAN BE CONTACTED AT

BV HOTEL MANAGEMENT SDN BHD
No. 49-10, The Boulevard
Mid Valley City
Lingkaran Syed Putra
59200 Kuala Lumpur
Malaysia

CHANGES TO THIS PRIVACY NOTICE

Please note this Privacy Notice may be updated from time to time to cater to changes in our policy or to keep abreast with the relevant laws and industrial practice. If there are material changes to this Privacy Notice, we will notify you by posting a notice of such changes on our website or by sending a notification to you directly. However, you are kindly encourage to periodically review this Privacy Notice to stay updated on how we are protecting your personal information.